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What is the difference between unmounted and mounted stamps?

Can I order over the phone or by email?

Are you an angel company?

Do you make custom stamps?

Do you have a paper catalog?

What is in a "grab bag"?

Do you sell wholesale?

What payment methods do you accept?

What will I be charged for shipping?

When will my order ship?

What is your return policy?

Do you have a question not answered here?

 

What is the difference between unmounted and mounted stamps?

Unmounted stamps:

Our high-quality deeply etched unmounted rubber stamps do not come with cushion or with a wooden mount. There are many ways to mount unmounted rubber dies for use. Some stampers use an acrylic block mounting system like HALOS™ - others wood mount their stamps themselves, or use another mounting system.

Mounted stamps:

Our mounted stamps are mounted on good white maple hardwood and indexed with a glossy finish black soy-based ink. The sides of the wood mount have an hourglass shape to better fit your hand (see below).

The rubber side of the stamp is deeply etched and closely trimmed, to give you the best stamped impression possible.

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Can I order over the phone, or by email?

Our online shopping cart employs Secure Socket Layer (SSL) encryption and is completely secure; however, if you would prefer to give your credit card information over the phone, we are happy to oblige you.

However, it is important to use the online shopping cart to process your order first, whenever possible.

Simply use the shopping cart as usual (add items to cart, then go to checkout), but choose "Order by Credit Card through Postal Mail" during the checkout process. You will not need to fill out your credit card number online. You can leave it blank, or fill with zeros. You can mention that you will be phoning us in the "special instructions/comments" box during checkout.

Once you submit your order using our secure shopping cart, you will have an order # (at the top of the confirmation page) that we can use to match your phoned in information with the items you placed in your shopping cart online. This will save time on the phone and ensure that your order is filled accurately and shipped promptly. Our phone # is (419) 823-7677.

Your order will not be completed until we get your phone call.

It is generally not considered safe to email secure information without encryption - so we prefer not to process retail orders through email.

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Are you an angel company?

We are an angel company. This means that our customers can sell craft items created with our rubber stamps, as long as each craft item is hand stamped and our images are not mechanically reproduced. All of our images are copyright protected. Back to top

Do you make custom stamps?

We do not currently make or sell custom stamps.

However, we do hold a photo contest annually called the Pet Lover's Star Search. Winning pets are drawn by our award winning artists and that artwork is used to make rubber stamps for our catalog. Winners receive a free rubber stamp. The annual contest usually begins in March.

Email us for details at service@rubberhedgehog.com

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Do you have a paper catalog?

We do not have a paper catalog at this time - but every one of our images is shown in our online catalog, which is free and kept up-to-date!

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What is in a "grab bag"?

A grab bag is a discounted mix of stamps (usually unmounted) chosen by our staff for one low price. We try to get a variety of sizes in each "grab bag" to offer you the best possible value for your money. Grab bags are good buys for people who like to collect stamps along a particular theme without spending a lot of money and they help us to clear out overstocked inventory to make room for new stamp designs.

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Do you sell wholesale?

Yes, if you own and operate a rubber stamp or craft store, please email us and ask for our wholesale terms. We will email you back the information you will need to open a wholesale account. We do not sell wholesale to individuals or to stamping clubs or organizations.

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What payment methods do you accept?

If you use our secure shopping cart and checkout, you will be offered a choice of payment method, including:

(1) Order by Credit Card Online (ship to your card billing address)
(2) Order by Credit Card Online (separate billing and shipping addresses)
(3) Order by PayPal Online
(4) Order by Google Checkout
(5) Order by Credit Card using FAX
(6) Order by Check/Money Order through Postal Mail
(7) Order by Credit Card through Postal Mail (use this one if you are going to phone us with your credit card information).

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What will I be charged for shipping?

Shipping rates vary based on the total cost of your order and your location. As you add items to your shopping cart, the shipping rate will be shown on the next screen you see. You can remove items from your shopping cart at any time prior to checkout and the shipping rate will adjust accordingly.

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When will my order ship?

We generally ship next business day following receipt of your order. Small domestic orders ship by USPS mail with delivery confirmation. Priority shipping is an option at checkout. All orders are packed carefully to prevent shifting of your order in transit. All packages shipped outside the United States are shipping by United States Postal Service by first class international or Priority mail international. Please ask if you require Global Express mail - there is an extra charge. Customs, duties, and other taxes are always the buyer's responsibility.

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What is your return policy?

Our 100% Satisfaction Guarantee:

Rubberhedgehog.com is committed to making the very highest quality rubber stamps and providing superior customer service. If for any reason you are dissatisfied with your purchase, you may return it in new, unused condition, within 30 days for a full refund of the purchase price, minus the shipping & handling.

If you have any problem with the quality of our products, please let us know; we stand behind every product we sell and guarantee we will replace any product that does not meet your satisfaction (with identical product) - with no hassles and at no additional expense to you.

Return instructions:

Please return your item along with the original sales receipt and your specific reason for returning the item to:

Rubberhedgehog Rubber Stamps
16117 Colonial Drive
Williamsburg, Ohio 45176

Refunds are made minus shipping & handling, unless there is a defect in the product. Please indicate whether you are making a return or an exchange.

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Do you have a question not answered here?

Please contact us at: service@rubberhedgehog.com - we'd like very much to answer your question and help you in any way we can. Thanks! Back to top

 

Individual Rubber Stamp Images (sizes are noted for each image):

Custom Search
 
NEW Rubber Stamps!!! Fish  
Asian, Chinese, Japanese Flowers Prehistoric (Dinosaurs, Mammoths, etc.)
Foliage (leaves, trees) Pro-Animal Sayings/ Pet Loss
Birds Grass (Scenic Elements) Rabbits (pet rabbits)
Birthday / Party Guinea Pigs, Hamsters, Small and Exotic Pets Reptiles
Book Plate Halloween St. Patrick's Day / Irish Sayings
Bugs Hedgehogs Thanksgiving/Fall
Cats HummingBirds Tortoises
Dogs

Miscellaneous

Valentines, Sweetest Day, Anniversary, Love
Easter Marine Life Veterinarian Appreciation
Egyptian Medieval, Castles, Dragons WildLife
Farm Animals Mythological Creatures (Unicorns, Monsters, etc.) Winter Themes (Christmas, Hanukkah, Snowmen)
Ferrets Patriotic, Memorial Day, 4th of July  

All images on this site are copyright RubberHedgehog Rubber Stamps or their artists;
unauthorized use is prohibited.